About NCS Fluid Handling Systems Inc.

NCS Fluid Handling Systems | Because "We Care" Team Makes The Difference. Backed by Integrity.

Everyone at NCS Fluid Handling Systems is dedicated to serving all segments of industries in the municipal, industrial and energy sectors in both planned and emergency situations.

NCS Fluid Handling Systems has an uncompromising goal that aims to deliver the highest of standard of industrial water treatment, custody management, API 650 and 653 Storage tank hydro testing, well-point dewatering system design and site water management services across Canada and the USA.

NCS Fluid Handing Systems is a proud team of specialists striving to deliver innovative solutions in a safe, professional and cost effective manner to our clients and improve services in all areas of business. The team at NCS believe that our services are more than just moving water and the team works hard to offer the complete package of services from system design & layout to complete customer documentation turnover packages for proper site or tank commissioning. If your projects require water diversion licensing, API Inspection, functional operation tests of ancillary equipment such as floating roofs / seals or rolling stairs, water filtration or iron removal prior to water disposal through to a documentation turn over package, the skilled team at NCS can meet your needs. Learn more about all our water management services or request a quote to see how NCS can provide services perfectly suited to your situation.

NCS Fluid Handling Systems offers all dewatering parts such as well-points or sand-points through to swing arms or header, NCS Fluid Handling Systems all fluid handling accessories from dewatering parts to valves, fish screens and road crossings. Check us out online!

Reducing our Environmental Impact

All the services we offer have been developed to NCS Fluid Handling Systems standards with the environmental impact in mind.

To us, top-quality fluid handling and water management services means more than comprehensive knowledge, rapid service and exceptional solutions. It means protecting our natural environment for generations to come.

Safety & Associations

Just as we care about the environment, we care about the health and safety of our employees, their families and those we interact with on our work sites.

NCS Fluid Handling Systems employees receive relevant training to the highest industry standards, and our crews are equipped with the proper resources to perform water transfers and fluid management services safely and cost effectively. See our careers page, click here.

Whether the project is simple in nature or intricate with unique complexities, NCS Fluid Handling Systems project managers and senior staff members are involved from the onset to develop project-specific test plans that carefully map out all aspects of the work and any project-specific hazards. This attention-to-detail ensures all the required NCS Fluid Handling Systems procedures are reviewed and incorporated into our safe work processes, and become part of the agenda at our daily safety and hazard assessment meetings.

NCS Fluid Handling Systems is a proud member of ISNetworld

NCS Fluid Handling Systems is a proud member of ISNetworld

NCS Fluid Handling Systems is a proud member of Comply Works

NCS Fluid Handling Systems is a proud member of Comply Works

NCS Fluid Handling Systems is a proud member of Avetta

NCS Fluid Handling Systems is a proud member of Avetta

NCS Fluid Handling Systems is COR certified

NCS Fluid Handling Systems is COR certified

Management Team

The NCS Fluid Handling Systems team has over 300 years of combined knowledge and experience in all aspects of water management with specialists in Total Water Custody Management supporting the responsible use of Industrial water for services related to Sediment control as well as Water Treatment, Water Filtration, Sediment control, API 650 storage tank hydro-testing, pipe line testing support services, specialized industrial fluid heating systems, sanitary bypass, well-point dewatering, site water management, and large scale project management.

New and exciting changes are coming to the entire management team and new announcements in key management, services and technical support are coming soon. 

The NCS Fluid Handling Systems team has extensive managerial and operational knowledge in the Total Water Custody Management sector and Water Pumping operations in industries serving the Canadian Construction industry, Liquid Natural Gas projects, Liquid Propane Gas Projects, Western Canadian Sedimentary Basin development, Northern Canadian Oil Sands, Municipal Infrastructure and the mining industry in Canada.

Owen Gilbert, MBA –  CEO

A solution oriented strategic leader supported by years of business development and operational experience. Proven record of developing winning business strategies, driving corporate sales growth and increased margins. Brings a personal commitment to continuously working to develop individuals into top talent in a highly skilled team environment. Strong industry knowledge with a specialty in manufacturing, LEAN Principles, API storage tanks, Fluid handling treatment and Water Management systems.

Owen has worked in Western Canada for over 40 years in the energy, industrial markets providing administrative and technical support to all areas with a strong focus on manufacturing, operations and industrial services. Owen commitment is to both internal and external customers expectations and his focus throughout the years has been to provide customers with exceptional customer service and innovative solutions. Owen has worked in all aspects of business over his career and applies those talents day-to-day as the managerial leader at NCS supporting all the various department partners, stakeholder relationships and business partnerships that NCS Fluid Handling Systems are committed to. 

  • Royal Roads University, Victoria, BC, Canada, MBA
  • Queens Executive MBA, Kingston, Ont, Canada

Caillan Charpentier – VP Field Operations

A team leader with solution-minded expertise and exceptional analytical problem-solving abilities. Track record of compiling teams of highly skilled field technicians bringing quality service and safe operations to customer projects. Extensive managerial and operational experience in the Western Canadian marketplace. Highly skilled in system designs in all industrial environments, with a specialty in custom-designed pumping systems and hydro-testing of LPG Tanks, Spheres, LPG tanks, AWWA, API storage tanks and pipelines.

Caillan is one of the founding partners in NCS bringing over a 20 years of experience in support of the teams growth in the industrial services and energy sectors.  During this time, he has provided his technical expertise in the field as well as in the capacity of senior management. Supported by excellent shop and field-level supervisory staff, Caillan has successfully overseen the operational management of multiple projects and crews from estimate to execution. His primary focus has been providing exceptional service and support to his customers in the business of Total Custody Water Management applicable to the industrial use of water for API storage tank hydro-testing and long-distance water transfer, sewer bypass, river diversions and high-volume water transfer systems. 

Caillan works directly with the Human resources team and heads up the NCS Fluid Handling Systems technician development training program which supports the NCS Fluid Handling Systems goal of continuous improvement in training in safety and serves both project administrators and the continuous operational development of both our core technical team and new technicians.

Marliese Fraser – CFO - CPA

Marliese is a vibrant leader with an unmatched enthusiasm for business management and financial business leadership. Marliese mentors not only the financial and accounting team but rounds out the NCS Fluid Handling Systems executive and operational teams with a collaborative attitude and dynamic that encourages the entire team to strive for enhanced performance of all KPI’s and business initiatives.

Marliese joined the NCS team in 2020 and has rapidly become an essential part of the NCS management team, her responsibilities are primarily for overseeing the accounting and finance activity within NCS and providing financial leadership and reporting to the management team. She has over 20 years of experience in finance, obtaining her CPA (CMA) designation in 2010. Her passion for travel and finance has taken her around the globe, supporting her with first-hand experience in several diverse markets. Before joining NCS, Marliese held finance positions in several industries including Oil and Gas, Automotive Manufacturing, Utilities, and Property Management. She began her journey into finance and accounting at the University of Alberta, studying Commerce.

Dustin Henderson – VP Sales and Marketing

Dustin leads with a goal to bring best in class fluid handling solutions to every project, combined with over 10 years of water pumping industry expertise. An engaging style focusing on the team and customer satisfaction. A wide range of data driven managerial skills and firsthand operational experience in the Canadian energy, mining, and municipal market sectors. Technically compliant and highly skilled in all types of water handling system designs in all industrial environments, with a specialty in custom-designed pumping systems, river bypass systems and creek diversion planning.

Dustin has provided his substantial technical expertise and support in the services planning as well as the design department. Dustin works closely with designers and supervises the engineered bypass plans that NCS adheres to for all sewer bypass plan. He is supported by a team of professionals focusing on safety, client success and overall project performance and one of the best field-level technical teams in the business. Dustin assists the operations teams and the many branches across Canada by interacting with operational management and project execution teams. His primary focus is to deliver a quality service package consistent with the values that the NCS name is synonymous with.

Dustin works directly with the executive team and heads up the NCS Fluid Handling Systems recent FieldCap implementation and the “Ahead of the Curve”, an NCS developed client focused technical training program educating clients of water pumping and fluid solutions.

Clint Johnstone, Technical Product Representative

Clint is a driven self-managed individual in constant pursuit of best in class customer care and support. Clint is a products specialist with 25 years of related experience in the industrial, municipal and energy sectors. Clint has a diverse background from hands on operational experience to years of related product research and technical knowledge. Clint’s solution oriented nature and business experience provides NCS Fluid Handling Systems with a unique industry perspective and knowledge and his customer care focus supports the vision and values of the NCS Family. Clint is additionally supported by his vast network of industry experts, suppliers and resources. He has a proven ability to establish and maintain strong customers relationships through exemplary customer care and client service / support. Being one of three original members of the NCS team from its inception the NCS team is proud to have Clint as a technical products leader, supporting fully the NCS message and vision to our markets. With such a strong focus on customer care and support aligning with the entire NCS Technical and Administrative team members efforts, the outcome can only deliver best in class service and supply. Clint has always been a valued contributor and supporter of the goal of exceptional customer experience and service that the NCS Fluid Handling Systems team strives for.

Mission - Vision - Values

At NCS Fluid Handling Systems "We Care" About;

Our People

Our Culture

Our Clients

Our Professional Conduct

Our Environment and the manner in which we take care and custody of water during the course of our duties

Mission

To create fluid connections with our customers by providing unmatched customer care, professionally designed solutions, safety awareness and environmentally sustainable operational excellence.

Vision

It is the vision of NCS Fluid Handling Systems' to evaluate all conditions when considering Professional and Technically reviewed fluid solutions, in order to deliver exceptional customer care to the energy, mining, municipal and industrial water utilization markets. 

Values

Respect; Professionalism; Safety; Customer Service.